PRO CERTIFICATION GROUND HANDLING SERVICES

Description

Ground Handling Agents or a Customer Service Agents into an Airline, Hospitality & Retail sector performs their duties to provide good services to their Customers /Passengers / Guests. GHA are responsible for all the ground activities of an airline.This Program enables a student to get professional skills in ground handling tasks like ticketing, flight boarding, baggage scanning, airport maintenance, retail operation and other activities.

Objectives - Looking for adventures job?
After Completion of the course, Candidates will be able to

  • Can be a Customer/Guest Service Agent in Passenger Handling /Ramp Handling, Opera on Control Centre / Airport Opera on Control Centre in various Airlines & Ground Handling agencies, Baggage Services, Airlines Backend Services, Admin City office agents, Airlines BPOs.

  • Can be a part of booming Airlines and major Ground Handling Services at Airport.

  • Can be a part of famous five star hotel chain worldwide.

  • Option and sky are open for everyone as Ticketing & Reservation staff is a key place to work and acquire. knowledge of basic reservation and get into the business of Ticketing & Reservation.

  • Can join retail sector and earn well into India as well as abroad.

  • Can be a part of famous five star hotel chain worldwide. Load Planner (Science Background).

What will you learn

This Program enables a student to get professional skills in ground handling tasks like ticketing, flight boarding, baggage scanning, airport maintenance, retail operation and other activities.

  • General Information about Airport and Its Component.
  • Different Zone of Airport and Departments.
  • Various Agencies (Government & Private) works at Airport.
  • International agencies and their role in civil aviation.
  • Learning IATA city and Airport code and their uses in civil aviation.
  • Learning about Airline Terminology and Geography.
  • Travel Documents and kinds of travel documents used in aviation worldwide.
  • Marking and Labelling.
  • Baggage handling and Mishandling Management.
  • Stages of Flights and special services requirements.
  • Cargo handling (Special Cargo & Dangerous Goods Deal).
  • Arrival Procedures and departments.
  • Customer/Guest services and requirements.
  • Grooming (Awareness & Implementaion ).
  • Personality Development ( Requirements & Uses).